Experience '27

What to see

• Pre-conference product training labs, user group meetups, a Partner Summit and an Executive Summit on February 9. Source
• Keynotes, role-based sessions and new industry workshops on February 10 and 11. Source

What to plan

• Registration
• Agenda and sessions
• Official site

These open in a new tab, so this page stays here. Your plan, travel details and next steps are all on Delta Arc.

Parking and the venue

Parking

Coming soon. Delta Arc will add this from an official source.

Transit

Coming soon. Delta Arc will add this from an official source.

Accessibility

Coming soon. Delta Arc will add this from an official source.

Where to stay

Coming soon. Delta Arc will add this from an official source.

From the airport

Travel details for the Las Vegas area.

Airports

• Harry Reid International Airport (ground transportation)

Airport to the venue

The airport is about 3.5 miles from the Las Vegas Convention Center, and most hotels are within a 15-minute drive. Options include taxi, rideshare, limousine and rental car. Vegas Loop also serves the airport, with pickup on Level Zero in both terminals. Source

Rideshare

Pickup is in the parking garages, not at the curb. Terminal 1 uses Level 2 of the garage, reached by the elevator near Door 2 and the pedestrian bridge. Terminal 3 uses the Valet Level of the garage, reached by the elevators near Doors 52, 54 or 56 and the pedestrian bridge. Source

Taxis

Terminal 1 taxis wait on the east side of baggage claim outside doors 1 to 4, and Terminal 3 taxis wait outside baggage claim near door 52. Taxis also serve the Rent-A-Car Center. The Nevada Taxicab Authority, a state agency, regulates service. Source

• A Cab Taxi
• Deluxe Taxicab Service
• Desert Cab Company
• Lucky Cab
• Nellis Cab
• Western Cab Company
• Whittlesea/Henderson
• Yellow Checker Star Transportation

From an official list, in the order shown there. It may not be complete, and listing a company is not an endorsement. Check current fares with the operator.

Black car and SUV pickup

At Terminal 1, private shuttles, SUVs and limousines wait on the west side of baggage claim outside exit doors 7 to 10. At Terminal 3 they wait on Level Zero at each end of the building. A driver booked in advance meets the passenger in baggage claim. Source

• AWG Ambassador
• Bell Limousine
• Kaptyn

From an official list, in the order shown there. It may not be complete, and listing a company is not an endorsement. Check current fares with the operator.

Public transit

The Regional Transportation Commission of Southern Nevada runs public bus service at the airport. The Las Vegas Monorail does not serve the airport. Source

Las Vegas travel guide →

Questions worth asking there

A claim at a show is a starting point. These questions help you test it.

• How was the satisfaction or NPS change measured, and was anything else changed in the same period?
• What was the containment or deflection rate definition, and does it count customers who gave up?
• How many live customer interactions does this result rest on, and over how many months?
• Can the vendor show the result for a contact center of similar size and channel mix?

Common questions

When is Experience '27?

February 9 to 11, 2027.

Where is Experience '27 held?

Wynn Las Vegas, Las Vegas, NV.

How do I get to Experience '27 from the airport?

The airport is about 3.5 miles from the Las Vegas Convention Center, and most hotels are within a 15-minute drive. Options include taxi, rideshare, limousine and rental car. Vegas Loop also serves the airport, with pickup on Level Zero in both terminals.